Frequently Asked Questions
Everything you need to know about Fox Racing gear in South Africa
How long does shipping take within South Africa?
We offer nationwide delivery across South Africa. Orders typically take 2-4 business days for major city centers and up to 7 business days for regional or outlying areas.
What is your return policy for riding gear?
We accept returns within 30 days of purchase, provided the items are in their original packaging, unused, and with all tags attached. Please note that for safety reasons, helmets cannot be returned once the protective film is removed.
How do I ensure I am ordering the correct size?
Each product page features a detailed Fox Racing size guide. We recommend measuring your chest, waist, and head circumference to compare against our charts before placing your order.
What payment methods do you accept?
We accept all major credit and debit cards (Visa and Mastercard), as well as Instant EFT via secure payment gateways like PayFast or Peach Payments.
Are your products genuine Fox Racing equipment?
Yes, we are the official distributor for Fox Racing in South Africa. All products sold on our site are 100% authentic, high-performance motocross and mountain bike gear.
Can I track my order after it has been dispatched?
Absolutely. Once your order is processed, you will receive an email and SMS with a tracking number and a link to our courier partner's portal to monitor your delivery in real-time.